HAPPINESS GUARANTEE
At PMI our mission is to exceed our clients’ expectations in these three key areas:
- Service
- Communication
- Responsiveness
We are so committed to excelling in these areas that we back it up with our Happiness Guarantee
PMI PROMISES:
- EFFECTIVE COMMUNICATION
- HONESTY & INTEGRITY
- ACCURATE ACCOUNTING
- AVAILABILITY OF MANAGEMENT
If we have not satisfied the Promises listed above, we ask that you provide the reason for your dissatisfaction in writing and give us 30 days to correct the issue. Your management fee will be waived during the correction period. If we are unable to resolve the issue, you may cancel your property management agreement without penalty.
What We Do As Your Atlanta Property Manager
We do more than just collect rent
Property Marketing
We work to quickly find the right tenant for your home and use our proven marketing methods to attract high-quality applicants.
TENANT SCREENING
Every application undergoes careful screening, with background and financial checks designed to keep your interests protected.
RENT COLLECTION
Collecting your rent payment on time shouldn't be a guessing game. We send all billing and get your money to you on time.
PROPERTY MAINTENANCE
We know how to keep your property in optimal condition. We handle all maintenance requests and coordinate repairs for you.
FINANCIAL REPORTING
We provide full visibility and monthly reports for your property. Access your account any time through the 24/7 Online Owner Portal.
PROPERTY INSPECTIONS
Our regular in-person inspections allow us to identify potential problems in advance & keep your home healthy.
EVICTIONS
If a tenant relationship ever takes a turn for the worse, we can process the eviction for you & minimize its impact on your bottom line.
LEGAL COMPLIANCE
We monitor the laws and insurance regulations that impact your home & work to ensure that your property is legally compliant.
For owners of second homes who want the security of knowing their home is being watched and cared for while they are away.